Privacy Policy

At Shri Surya Handicrafts, accessible from https://shrisuryahandicrafts.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase through our WooCommerce-powered online store.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely)

  • Order & Purchase Details

  • IP Address, Device & Browser Type

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders

  • Send order confirmations and delivery updates

  • Respond to customer service requests

  • Improve our website and shopping experience

  • Send promotional emails (if you opt-in)

We never sell or share your personal data with third parties for marketing purposes.

3. Use of Cookies

We use cookies to:

  • Maintain your shopping cart

  • Remember your preferences

  • Analyze website traffic and behavior

You can disable cookies in your browser settings, but some site features may not function properly.

4. Payment Security

All transactions on our website are encrypted and processed through secure third-party gateways (like Razorpay, PayPal, etc.). We do not store your card or payment details.

5. Data Protection Measures

To keep your data safe, we use:

  • SSL encryption

  • Secure servers

  • Regular security checks and plugin updates

6. Third-Party Tools

We may use trusted third-party tools (e.g., Google Analytics, email marketing services) to better understand user behavior and send you relevant content. These tools have their own privacy policies.

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Request data deletion

  • Opt out of marketing communication

To exercise these rights, contact us at support@shrisuryahandicrafts.com.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this policy or your personal information, please contact us:

Shri Surya Handicrafts
Email: support@shrisuryahandicrafts.com
Website: https://shrisuryahandicrafts.com